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What are complementary IT services and how can they help my business?

Complementary services often refer to everything that is offered in addition to a business’ core services. These can also be known as add-on services or even standalone for an alternative service package. At Amitech IT, we know that every business is different and therefore requires a unique IT service. Our complementary IT services are tailored to provide services to help complement your existing IT team in the form of IT support for holiday or sickness cover, or for large projects, ideal for any business looking for a smaller support package or those looking for support to aid specific areas of their business.



What support comes with complementary IT services?

When it comes to running a business, there is a whole range of possible situations to prepare for and therefore possible support to call upon. That’s why at Amitech IT, we provide such a wide offering of support services to help keep our customers’ businesses up and running no matter what.



Holiday/sickness cover

With this complementary IT service, you can be prepared for anything. Your business doesn’t have to suffer when it comes to staff holidays and sickness. We know that staff holidays and sickness can put a strain on any business, reducing productivity and leaving you in the dark when it comes to IT support. By choosing Amitech IT’s complementary IT support services, you no longer need to worry about finding suitable cover or your business becoming unsupported. Our team are there to help when you need it.



Proactive monitoring

Proactive monitoring allows IT issues to be picked up immediately, preventing the risk of serious data or security breaches. Amitech IT provides proactive monitoring for all of our customers so we can react to any IT issues before they become a problem for your business. We also provide proactive monitoring of your IT security and disaster recovery solution to reduce the risk of your business being targeted by hackers, malware or viruses. IT security vulnerabilities can lead to serious issues down the line. Without the right IT security and business continuity solutions in place, your business could lose important data and experience downtime for your whole business. Keep your business safe and secure and reduce the risk of your business losing time and money with Amitech IT’s proactive monitoring.



Guaranteed response times

When you’re running a business, you need to know that support is there when you need it most. That’s why at Amitech IT, we provide guaranteed response times, so you’re not left in the dark when it comes to your IT support. You can rely on our support team, knowing you will receive expert help and advice to solve your IT query in a guaranteed response time.



Expert knowledge

Not everyone is an IT expert or has expertise in every aspect of technology. That’s why our complementary IT services are great for small businesses who don’t have space or resources to hire an in-house team. Even if your business has an in-house IT employee, some IT problems require specialist knowledge and expertise. Training your workforce to have this knowledge takes them away from their everyday tasks and can come at a high cost. With outsourced complementary IT services, you can rely on expert knowledge to help you whenever you need it, making sure you get a solution that works. Amitech IT has a team of IT technicians each with expertise in different aspects of IT so we have someone on hand to help you no matter what.



Project services

If your business already has an in-house team, perhaps you find some projects are too big for your workforce. You might have multiple projects occurring at once that could overwhelm your in-house team. That’s where our complementary IT services come in. Our team of IT experts can help you with any IT project, big or small. Limited resources or a small workforce is a problem of the past when you can rely on project services.

At Amitech IT, our team of experts in IT services pride themselves on delivering effective support and solutions for all of our customers. Our company core values and over 20 years of IT experience help us to provide quality that puts customers first, whether it’s complementary IT services or complete managed IT services, we’ve got it covered.



The benefits of complementary IT services

At Amitech IT, we know that not every business needs complete managed IT services, that’s why we’ve tailored our complementary services to suit those that don’t. When you’re running a business, things can often change in a moment without any notice. Complementary IT services are designed to suit your business and allow for as much flexibility as possible, allowing you to run your business as smoothly as possible. Working alongside your business, complementary IT services from Amitech IT allow your business to continue running even in the event of employee absence. So, if you have an in-house team already, it’s always good to have a backup plan there when you need it.

Being able to rely on complementary IT services means your business’ downtime is reduced. Limited resources, small workforces and complex issues can often mean your business comes to a standstill while the problem is being solved. Relying on an expert team to solve any issues allows your workforce to focus on their everyday tasks and minimise downtime which can also save your business money, meaning you don’t have to fork out for expensive training that takes your staff away from their work. Complementary IT services are designed to be there when you need them, that’s why we offer consultancy services for those IT decisions you’re struggling to make. Our team can advise you on the best hardware, budgeting and methods of working for your business.

Does your business need complementary IT support? Contact us today to see how we can help you.