IT Support
Designed with your business in mind, Amitech IT offers both complete and complementary IT support services to help support your business. More than ever, in an ever-changing digital world, your business is expected to keep up with growth and the need for transformation cannot be achieved without reliable IT systems in place. Our IT support services can assist the day-to-day running of your business and with over 25 years of experience Amitech IT will work with you to help make the most of your IT, reduce your IT costs and gain complete peace of mind.
Complete IT Managed Services
In an ideal world, your IT systems should run harmoniously. With regular, preventative maintenance and pro-active diagnosis of your network, you no longer have to worry about your IT systems affecting your efficiency and productivity.
Amitech IT offers complete managed IT services. Our skilled and experienced technicians can offer complete IT support for your business, eliminating the need for expensive in-house resource and taking the burden of keeping up with the ever-changing world technology off your shoulders. Employees can access the technology and systems they need, any time and in any place, in order to help drive your business forward.
Proactive monitoring
With constant monitoring, we can react quickly and proactively to support your systems. This means we can focus on eliminating problems before they have a chance to affect you.
Fixed fee; uncapped service
Our support contracts are transparent and predictable, so there will be no hidden costs to surprise you. By having a predictable monthly cost it makes it easier for you to budget and control your finances.
Onsite engineers
As part of your support contract, if an IT issue cannot be fixed remotely, Amitech IT will provide onsite engineers to ensure your business keeps running. Whatever your problem, Amitech IT’s experienced engineers are here to help solve it as quickly and efficiently as possible.
Full technical suite
Amitech IT not only provide complete managed IT support but can help protect your business with IT security, backup and recovery and cloud services. With a wide range of complete managed IT services available, there’s something for every business, no matter what your size.
Complementary IT Services
Just need a little help? Amitech IT can work alongside your IT manager or IT departments to provide expertise and consultation, provide holiday/sickness cover, or to manage the more onerous IT tasks in order to free your IT staff’s valuable time. At Amitech IT, we provide complimentary IT services to work around what suits you, your business and your employees.
Emergency cover
Worried about sickness or holiday cover for your IT staff? With Amitech IT, you don’t need to. Amitech IT can provide emergency cover, remotely or onsite so you are always covered. We can help keep your business running smoothly all year-round no matter what, meaning your IT systems are always in safe hands.
3rd line escalation
Is your company happy dealing with 1st and 2nd line IT issues in house but struggles with 3rd line issues? Our 3rd line technicians can complement your current team and work in partnership with you. With our complimentary IT services, our team of specialist technicians have expert knowledge, to assess, diagnose and follow industry best practises to find a solution to your 3rd line issues.
Specialist knowledge
Does your internal IT team lack knowledge in certain specialist areas? Our team at Amitech IT has the specialist knowledge to diagnose IT issues and to get to the root cause of issues quickly and efficiently. Our team have strong attention to detail, meaning nothing is overlooked when it comes to solving your business’ IT issues. Amitech IT can share their knowledge and expertise to help bridge the gaps of knowledge in your business.
Project support
Are you planning on taking on a large project that could stretch your internal IT team? Amitech IT can provide assistance and project planning to help your team. Our complimentary IT services take the pressure off your internal IT team, giving them the support, they need, especially if the project requires specialist knowledge.
