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How managed IT services can reduce business downtime

Workers at an IT company working on a computer

Running a business today often means you rely on your IT network and infrastructure to keep your business up and running. From offering products and services on cloud-based networks to storing important business data and documents, having a solid IT infrastructure in place is more important than ever. IT systems downtime can often lead to business downtime which can have disastrous effects, causing a loss of productivity, lack of sales and in turn, a negative impact on profit. Investing in a robust and reliable IT infrastructure can help you plan for the future and protect your business against system downtime. At Amitech IT, we have been providing a range of IT services designed to help small to medium-sized businesses use their IT infrastructure to help their business grow and succeed.

Young it service man repairing computer

How downtime can impact your business

Business downtime is something that all businesses want to avoid, it means your business is losing precious time and money. When your IT systems are down and your business is suffering downtime, it can leave your employees feeling stressed and even helpless as they cannot perform the necessary tasks required for your business to succeed. Before we discuss how managed IT services can help reduce and prevent business downtime, it’s important to know how downtime can impact your business:

Missed opportunities

Any company that relies on its IT infrastructure to do business can lose out on business opportunities during downtime. Customers might not be able to get in contact with the business or find and purchase the products and services they require. This can be frustrating and lead them to go elsewhere, meaning your business loses out and a competitor gains a new customer.

Productivity loss

Productivity is the key to success in business. Employees feel satisfied in their work when they are productive and the more productive they are, the more work gets done and therefore the more successful your business is. Downtime can leave employees unable to complete their daily tasks, turning productive time into lost time. This will also cost your business money as regardless of system downtime, staff need to be paid.

Reputation damage

Losing access to your business network can be damaging for your brand and company reputation. If customers have a negative experience using your website or can’t get in contact with customer services, they may not return to use your services or buy your products. In turn, this could lead to a bad review and put off new customers.

Data loss

Every business wants to avoid the damaging and dangerous event of a data loss or breach. IT system downtime leaves your files and data vulnerable to cyberattacks and security breaches where files can be damaged, corrupted or stolen. When you invest in Amitech IT services, you have access to IT security services, designed to prevent problems such as cyber-attacks before downtime occurs.

Young lad typing away on a computer with laptops around him. Using IT services for business
Complementary IT services

For businesses that want to invest in protecting their IT infrastructure from downtime but don’t need complete managed IT services, Amitech IT’s complementary IT services could be ideal for you. These services are designed to work as additional services that work in harmony with your existing IT manager or department, so they are always there when you need them.

For many businesses, downtime doesn’t only occur due to IT system failures. If your business has an internal IT department, you may suffer a loss of productivity and downtime due to IT staff holiday or sickness. Our complementary IT services include holiday and sickness cover, meaning your IT infrastructure doesn’t have to suffer when your staff are unavailable. With complementary IT services, your business’ IT department can keep running no matter what happens. This service is flexible and can be tailored to suit you and your business needs.

Your business downtime can be dramatically reduced when you have access to expert support and advice from Amitech IT technicians. Many businesses, especially medium-sized businesses, even with their own IT resource, cannot afford a complete IT team. When you invest in complementary IT services, our team of experts are on hand to help you tackle projects that are simply too big for one person to complete. This can dramatically reduce downtime, allowing you to complete tasks or projects in a fraction of the time. You can also have peace of mind knowing that you have experts in all areas of IT available to cover gaps in knowledge and to provide guidance to your internal IT team. Training your staff to reach this level of expertise can be costly and training time can take them away from their work, leading to a decrease in productivity. Relying on the expertise of Amitech IT technicians and services can save you time and money.

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IT security and support you can rely on

Security breaches can be the root cause of the company and IT downtime. Amitech IT is a Sophos Gold partner and uses the latest IT security technology to protect your business’ IT infrastructure. From your PC’s and laptops to tablets and mobile phones, all your devices can be protected with a unified IT security solution, to keep your business safe and secure and ensure your business keeps running no matter where you are or what device you’re using. At Amitech IT, we believe that prevention is always better than a cure, that’s why we do everything we can to prevent security breaches and IT systems downtime. Our IT services use a real-time alerting system to allow us to act immediately, whether it’s a failed software update or suspicious activity on your server, our team are on hand to solve the problem.

IT support is something every business needs when they rely on IT services to run their business. At Amitech IT, we have been providing businesses with excellent customer service for over 25 years, delivering IT services and solutions that are tailored to suit your business and doing everything we can to help and support you along the way. Our customer support is available over the phone, by email and remotely, so no matter what problem, Amitech IT is there to support you. Are you ready to invest in IT services to help your business grow, thrive and prevent downtime? Contact us today to find out how we can support your business IT infrastructure.