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Recovering from a cyber-attack with complete managed IT services

Every business is vulnerable to cyber-attacks. They can bring your IT systems down without notice, putting your business information, productivity and profit at risk. Keeping your business running after a cyber-attack is a challenge for any business, but especially for small and medium-sized businesses. Many businesses fail to prepare their IT systems for cyber-attacks, or their backup and recovery solutions do not meet the needs of a growing business. At Amitech IT, we have processes in place within our complete managed IT services to help prevent these attacks from happening. And if one should occur, we supply reliable backup and recovery services to make sure your business can get back up and running in no time.

What is a cyber-attack?

A cyber-attack is an attempt to expose, alter, disable, destroy, steal or gain unauthorised access to a computer system, infrastructure, network, or any other smart device. A cybercriminal can steal, change, or completely destroy a business’ whole IT system if it is susceptible to a cyber-attack. Cyber-attacks can install malicious software such as malware or ransomware on any business IT systems if they are not protected. A common by-product of a cyber-attack is a data breach, where cyber attackers can expose your business’ personal and sensitive information. With Amitech IT, we can ensure that you have a sophisticated security service in place to help prevent the risk of cyber-attacks and you can also benefit from our expert security knowledge and experience so that should the worst happen, your business recovers quickly from an attack.

Identify and neutralise

When your business faces a cyber-attack, the first priority is to stop the breach spreading and then identify the cause. At its most basic level, this could be done by shutting down servers and any IT hardware such as laptops and desktops. This is the obvious solution for a business that does not have the technical knowledge or a sophisticated IT security service in place. However, it can be detrimental to a business. While shutting down your hardware can stop the attack from spreading, it also stops staff from working and customers doing business with you. With Amitech IT’s complete managed IT services, we are on hand to take control. Amitech IT partner with Sophos, a world-leading managed IT security solution to help defend and protect your business from cyber-crime. Our expert knowledge helps to relieve our customers of the time-consuming administrative burden of implementing and regularly checking your security solution is running effectively, we do the hard work for you.

What your business can do in the event of a cyber attack

There are several actions you can take when it comes to helping your business recover from a cyber-attack:

  • Contact your customers explaining the situation and that there may be delays with responses or orders.
  • Contact your suppliers. You may lose access to payment methods so this will give you time to find an alternative method of payment.
  • Create a statement. This ensures you are sharing the same message regarding the incident across your whole business. It is important to brief your staff on what to say and what not to say. This statement can be released or simply used when you are contacted.
  • Amend your website homepage. This should provide information for those trying to contact your company.
  • Any lost or stolen information and data should be identified. This then allows you to engage with a solicitor in the event of any data loss or theft.
  • Create a contingency plan for future cyber-attacks. By partnering with a complete managed IT service provider you can help to prepare your business and prevent any future cyber-attacks.

Complete managed IT services and disaster recovery

At Amitech IT, as part of our complete managed IT services we also offer a reliable cloud-based backup system that captures full, differential, and incremental backup images of your entire system. This includes the full operating system, applications, services and configuration settings.

We partner with StorageCraft, a premier backup and disaster recovery software company. Their award-winning backup and disaster recovery solution ShadowProtect, protects, backs up and recovers Windows systems. This ensures that your business is fully protected from everyday disruptions, unplanned downtime and can be rapidly recovered.

Our fully certified IT technicians have extensive knowledge of the product to ensure the solutions built around it are flawless. We aim to minimise business disruption and get your business back up and running as quickly as possible after the event of a cyber-attack.

Safeguard your business with Amitech IT complete managed IT services

By choosing a complete managed IT service with Amitech IT, you can make sure your business is protected from a cyber-attack and that you have a solid business continuity solution in place should your business be exposed. We use ShadowProtect SPX to provide businesses with backup and disaster recovery, data protection, and managed system migration for Windows systems on virtual and physical machines. It runs seamlessly in the background without impacting system performance for your business and minimises recovery time to help you maximise profit.

Is your business prepared for a cyber-attack? Have you been targeted before and want to prevent it from happening again? Contact us today to find out the best complete managed IT service for your business.