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IT Support

IT
Support

Complementary IT Support

Complementary IT
Support

Customer Support

Customer
Support

With complete managed IT services from Amitech IT, for a fixed, manageable monthly cost we will provide complete IT support, proactively manage and maintain all your IT equipment and provide proactive advice when your business needs change or you are getting ready to grow.

Complete Managed IT Services

IT Support Tailored for Your Business

Amitech IT takes the time to get to know you and your business in order to understand your individual needs and processes. For the majority of our customers, we provide complete managed IT services whereby we are their IT department.

Here at Amitech IT we understand that every business is different, which is why we tailor each service agreement and support package to match our clients exact needs. Amitech IT’s unique approach to managed IT services enables our clients to get a service that fits exclusively with their business and the way that they work.

Access to experienced and qualified engineers
Fixed fee; uncapped service
Dedicated account manager
Onsite engineers as required
No hidden charges
Monitored Service desk
Guaranteed response times
24/7 Proactive monitoring
Proactive early warning systems

Why Outsource your IT Services?

Reduced costs

Reduced costs

Employing and training IT support staff can prove to be expensive, especially when you add in the cost of recruitment, additional company benefits and on-going training to keep their technical skills up to date. For most businesses, an in-house IT specialist is a luxury that they simply cannot afford.

Amitech IT’s complete managed IT service, reduces your costs to an affordable fixed monthly payment, allowing you to easily budget and have expertise on hand whenever you need them. Our support facilities utilise the latest technology and we have continuous staff training for our engineers and technicians ensuring they are up to date with the latest emerging technology and practices.

Decreased Downtime

Decreased downtime

Without in-house expertise, or with limited resource, easily resolvable IT problems can cause distress and disruption to your business. Furthermore, most businesses tend to operate on a reactive basis to IT issues because they are not trained and do not have the systems in place to proactively monitor and prevent issues before they become a problem.

Amitech IT’s complete managed IT service can eliminate and remove many of these issues due to the implementation of proactive monitoring. Problems can be quickly identified and rectified before they affect your business, virtually eliminating any downtime and making sure that your IT services are always available when you need them.

Improved performance

Improved performance

It is a common misconception by businesses that they save money by keeping the responsibility of their technology in-house and distributing it internally. The reality is that your employees become distracted from their primary roles and are not focused on their core responsibilities as they are deal with niggling IT issues that they are not trained to resolve, this can prove stressful, frustrating and unproductive for your business.

Amitech IT’s managed IT service will enable your employees to contact a dedicated service desk where a qualified technician will be able quickly diagnose and fix their IT issues. This speeds up problem resolution, reduces your downtime and allows staff to be more productive by focusing on their core role.

Experience

Experience

Technology is constantly changing, staff are becoming more mobile and threats to business systems are constant. If you are worried about business continuity, you may wish to consider a disaster recovery plan? Alternatively, how do you find out if there is a new product on the market, a software upgrade available or a new application that may be benefit your current operations?

Amitech IT have extensive knowledge and a wealth of experience and are constantly researching the latest technologies and business practices. Use our knowledge and experience to get the most out of your IT systems and stay ahead of the game and improve your business through the effective use of technology.

Want to know more?

Contact an Amitech IT engineer today for expert advice

 Contact Amitech IT

Amitech Partners

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